by David LaBatt | Jul 16, 2015 | Social Media
In today’s fast-paced world, a phone call can seem frustratingly slow. We’re texting, emailing, and connecting on social media more and more, making the traditional phone call feel outdated. Though it’s easy to see this play out in our personal and work experiences,...
by David LaBatt | Jun 2, 2015 | Social Media
If your business has never experienced the singular delight that is Onholdwith.com, count your customer service staff lucky. The website is a repository of complaints across Twitter for users tweeting angry, irate, and generally exasperated messages accompanied by the...