Make your company shine
Customer service differentiates your organization from the rest. We can help you excel in this area.
Let us do the talking
Our friendly customer service representatives are committed to delivering the best service at all times.
Your US-based solution
We offer superior yet affordable service from right here in Lenexa, Kansas.
Near-shore and off-shore options available
Disaster recovery options as well as lower cost solutions for your more streamlined phone calls.
Is your business communication strategy leaving a lot to be desired?
Rely on Novasors, a trusted call center based in Kansas.
Our areas of expertise:
- Customer service 95% 95%
- Sales conversions and order processing 90% 90%
- Lead generation / appointment setting 83% 83%
- Disaster recovery / overflow & afterhours / recall work 70% 70%
Your customers require a lot of attention. They want service. They have questions. They demand answers and resolution. As your business grows so does the pressure on your resources and customer service. Pretty soon, you’re spending more time on managing your call center than you are on your business. Even worse, being bogged down with managing support limits the potential of growing your bottom line.
Novasors is a Kansas City call center that focuses on taking the strain off of your resources and delivering exceptional call center support with no downtime – whether you transition from your in-house or another solution. Imagine what’s possible if you put the money you spend on rent, electricity, phones, computer systems and customer service representative salaries toward expanding products and improving customer service.
Imagine what’s possible when you can invest more intellectual capital in creating ideas for business growth rather than solving today’s problems? With Novasors, your call center can be everything you always wanted it to be. Reach your customers more effectively. Give them the attention they deserve. Better communicate your product and service value. Use our investment in technology and human resources to your advantage.
Let us customize a solution for your business. We’re flexible like that. We can support your business with an in-bound sales team, sales, service, support and more. We can provide an outbound solution that is a win/win for both of us. And we’re located in the heart of the U.S. in Lenexa, KS with customer service reps proven to communicate compellingly and effectively.
Minutes (in millions) of calls we handle each month
Number of qualified Novasors Customer Service Specialists
Square footage of our Lenexa, KS facility
Novasors isn’t just a call center. We’re a rapidly growing company with a focus on Human Resources as our greatest asset.
Our team of experts
Bart N. Miller
When Bart saw a gap in the market for call center services, he didn’t pause for a moment and launched Novasors. Read more…
President and CFO
As the President and Chief Financial Officer at Novasors, Jim Christiansen certainly has his hands full. Read more…
Rudolf J. Waldner
As a start-up, brick-and-mortar business kind of guy, it only made sense for Rudy Waldner to join Novasors. Read More…