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Non-profit call center services

Novasors can do the heavy lifting with customer support so your non-profit can grow and thrive.

Elevate your non-profit with top-tier customer service

Novasors can significantly support non-profit organizations by providing efficient communication channels that facilitate outreach, fundraising, and donor engagement. Firstly, we serve as a central hub for managing inbound and outbound calls, allowing non-profits to establish a direct and personal connection with their supporters. Our trusted call center agents can handle inquiries, provide information about ongoing initiatives, and address concerns, fostering a sense of transparency and trust. This direct communication can lead to increased donor retention and a stronger connection between the non-profit and its community.

Secondly, we play a pivotal role in facilitating fundraising efforts. Novasors can be instrumental in conducting fundraising campaigns through outbound calls, reaching out to potential donors, and providing information about the organization’s mission and impact. Additionally, we can efficiently process donations, manage pledge drives, and handle donor inquiries related to contributions. By leveraging the capabilities of Novasors, your non-profit can streamline fundraising operations, reach a broader audience, and ultimately increase the financial support necessary for charitable initiatives. In essence, we serve as a valuable tool for you to enhance communication, engage donors, and optimize fundraising strategies.

Our Simple Onboarding Process

Novasors is committed to being an extension of your business. That means we respect your time and work tirelessly to provide superior customer service while you focus on the essential tasks related to your business. Getting started with Novasors is simple:

We'll chat

Determine your needs

Create a plan

That's it!

1

We'll chat

Schedule a no-obligation 15 minute meeting over Zoom at your convenience, and we'll provide a clear overview of our services.

2

Determine your needs

Upon meeting with Novasors, we will learn about your unique needs so we can develop the best strategy for you to achieve your customer service goals. No two businesses are identical, and we are committed to understanding yours.

3

Create a plan

Using the aforementioned details, we will develop a custom plan that fits into your budget. With a 47,000 square foot contact center based in Lenexa, Kansas, and near-shore/off-shore satellite locations, we've got a solution for virtually every budget! 

4

That's it!

We'll get to work providing industry-leading customer service utilizing best practices tailored to improving your bottom line. You will be able to keep track of progress with in-depth reporting and proven, measurable results.

Ready to discuss how Novasors can handle your customer service?

We would love to discuss the ways in which Novasors can become an extension of your automotive dealership to offer the best customer service solutions. Schedule a meeting today to get started!