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A trusted source for information and news concerning the call center business

Contact Centers: Multi-channel Options Explained

Contact Centers: Multi-channel Options Explained

When it comes to providing support to your customers there are more options than ever before for how they can contact you. As a result, customers now expect to have multiple ways available to them. Multi-channel contact centers help customers reach the company and...
How to Be Successful at Outbound Sales Calls

How to Be Successful at Outbound Sales Calls

Outbound sales are a challenging aspect of your business. You must make your services or products appeal to people who perhaps know nothing about what you offer. In order to maximize results from your outbound sales call efforts, keep the following tips in mind....

About Novasors

We offer call center and contact center solutions to companies all over the globe. Based in Lenexa, Kansas, we provide superior yet affordable service you won't get from an overseas company.

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