Automotive call center services
Generate new business with our innovative, dealer-friendly approach. Reach car shoppers with help from our automotive customer service agents.
Generate new business with our innovative, dealer-friendly approach
Dealerships are facing new challenges on a weekly basis when it comes to driving consumer interest and sales. Marketing resources such as newspapers and radio stations are becoming cost-prohibitive in this highly competitive market. The specialists at Novasors can help you reach sales goals using our proven method of driving consumer interest.
Our call center can collaborate with your organization to achieve great results. We begin by analyzing how we can provide support at various touch points in your sales funnel. We are experts at processing web leads, communicating timely information through live chat and proving outstanding customer service to every person that calls your organization.
Scalable solutions for dealerships
Nearly 20 years of expertise
Domestic, near-shore & off-shore support options
Our Simple Onboarding Process
Novasors is committed to being an extension of your business. That means we respect your time and work tirelessly to provide superior customer service while you focus on the essential tasks related to your business. Getting started with Novasors is simple:
We'll chat
Determine your needs
Create a plan
That's it!
1
We’ll chat
Schedule a no-obligation 15 minute meeting over Zoom at your convenience, and we’ll provide a clear overview of our services.
2
Determine your needs
Upon meeting with Novasors, we will learn about your unique needs so we can develop the best strategy for you to achieve your customer service goals. No two businesses are identical, and we are committed to understanding yours.
3
Create a plan
Using the aforementioned details, we will develop a custom plan that fits into your budget. With a 47,000 square foot contact center based in Lenexa, Kansas, and near-shore/off-shore satellite locations, we’ve got a solution for virtually every budget!
4
That’s it!
We’ll get to work providing industry-leading customer service utilizing best practices tailored to improving your bottom line. You will be able to keep track of progress with in-depth reporting and proven, measurable results.
Ready to discuss how Novasors can handle your customer service?
We would love to discuss the ways in which Novasors can become an extension of your automotive dealership to offer the best customer service solutions. Schedule a meeting today to get started!