Get to know Novasors
We are forward thinking problem solvers that aim to be an extension of your company, providing a seamless experience for your customers.
We deliver exceptional call center support
Your customers require a lot of attention. They want service. They have questions. They demand answers and resolution. As your business grows so does the pressure on your resources and call center. Pretty soon, you’re spending more time on managing your call center than you are on your business. Even worse, being bogged down with call center management limits the potential of growing your bottom line.
Novasors takes the strain off of your resources with no downtime – whether you transition from your in-house or another outsourced call center. Imagine what’s possible if you put the money you spend on rent, electricity, phones, computer systems and customer service representative salaries toward expanding products and improving customer service.
The Experience
We have provided call center services for banks, financial services, and other industries, such as healthcare, transportation companies, online gaming, and government agencies; just to name a few.
Telephony Services
Inbound Customer Support
Outbound Marketing
After-hours & Overflow Services
Response to Marketing
Appointment Setting
Surveys
Verification Services
Claims
Network Builds
Back Office
Chat
SMS
Help Desk Ticketing
Data Storage
Data Entry
Order Entry
What our customers are saying
Don’t just take it from us, let our customers do the talking!
“A customer called in to see if there was a survey she could complete to show her appreciation for how well the agent treated her. She stated that the agent explained the complicated documents and loan process so clearly she was confident doing business with us.”
“I wanted to let you know how happy I was with the customer service I received. I had many questions for your agent (Jim). He was very nice and thoroughly explained the product and the options on the trial product vs the monthly auto-ship. He made ordering from you easy. Thanks.”
“I just had a phenomenal experience with your company. The agent, Luke, who helped me, defined excellent customer service. He was kind and calm, even when I was a little angry. Incredible as he turned me from an upset customer, into a raving fan of your company. Thank you Luke.”
Want to join us?
We’re Hiring
We’d love to have you on our Team, click the button below to view Open Positions.
